Questions, answered.

All Plush units are 180% density virgin human hair on thin HD lace (transparent lace available on select styles) with small knots and a naturally pre-plucked hairline. Most wigs come in a medium cap; the Virgin Straight and Deep Wave also offer small and large.

A 2x6 or 4x4 lace closure is easiest for daily wear and can be worn as a middle part. A 5x5 lace closure can be worn as either a middle or side part. A 13x4 frontal gives ear-to-ear parting freedom and a fully natural hairline for more styling versatility.

Yes — we ship nationwide. Standard shipping is $10 and takes 3–4 business days. You can also choose in-store pickup at 484 Monroe Avenue at checkout. Shipping & returns

All sales are final — no returns or exchanges. If something arrives damaged, defective or wrong, email us right away with photos and we'll make it right. See the full refund policy.

Yes — Afterpay and all major cards are accepted at checkout on our store.

Orders take 3 business days to process (excluding weekends and holidays), then standard shipping takes 3–4 business days.

Absolutely. Book an install or customization through our online scheduler; bring your own unit or buy one in the room the day of your appointment.

Sleep in the PWR Silk Bonnet, use a wide tooth comb from the ends up, and keep heat under control with a ceramic tool like the PWR Silk Press Flat Iron. Our Hair Growth Oil keeps your natural hair healthy underneath.

Yes — join the PWR List by phone or Instagram for first access to drops and restocks, a birthday message and rebook reminders. See how it works.

Yes — 3- and 4-bundle sets in Natural 1B, Burgundy 99J and Platinum 613 are priced below buying singles. See bundle deals.